7DAYSHOP

7DAYSHOP.COM - WARRANTY & RETURN POLICY

We understand that sometimes a purchase may no longer be required. If you would simply like to return the item, then we can refund the purchase provided the following conditions are met:

DO NOT MAKE USE OF THE ITEM OR ANY OF THE PACKAGE CONTENTS. DO NOT OPEN ANY SEALED ITEMS THAT COME IN THE BOX. THE ITEM MUST BE RETURNED IN BRAND NEW CONDITION.

You must notify us via www.7dayshop.com/support of your intent to return the item to us within 7 days.
The item must be posted back to us to the address on the invoice within 7 days from the date of receipt.
The item must be returned unopened and unused in its original factory condition, and all leads, batteries, memory cards, CD's, manuals and ANY accessories etc must be in the box as they were provided. We will not refund any item that shows signs of use or is not returned in pristine condition with all its accessories.
Please send a covering letter with the return, and state clearly the reason for return. Also send a copy of your original 7dayshop.com invoice with the return.
The item must not be damaged or marked in any way at all. If the camera shows any sign of use, then it will be classed as second hand, and may not be returned for a full refund, and therefore returned to you at your cost.
It is advisable to return your camera via Royal Mail Special Delivery, as we cannot take responsibility for items lost in transit. We do not cover your return postage costs, neither will we refund the original P&P charge.

We are sure you will be 100% delighted with your product, and that it will provide many years enjoyment. As with all electronic equipment very rarely, problems can occur. We want you to be absolutely happy with the purchase you have made and therefore we have formulated the following policy for your peace of mind.

Prior to using the item, please ensure you read the instruction manual, to fully understand the operations and features of the equipment.

In the unlikely event that you experience any technical problems with the item, or require assistance with its operations, then we advise the following:

Refer to the instruction manual to see if the problem can be easily answered.
Visit the manufacturer website and follow links to their technical support pages (see overleaf).

Contact the manufacturers by telephone. We have provided the numbers overleaf. It is important to have the item in hand, with fully charged batteries. They will assist you to discover if the problem is a fault or a user error, and whether the camera needs further attention.

A manufacturing defect is recognised when the item fails to operate normally provided that the defect has not been caused by one or more of the following: mishandling, home repairs, modification, cleaning, fall, shock, drop, fire, flood, water damage, thunderbolt, act of God, pollution, bad power supply, improper storage, leaking batteries, sand or mud etc entering the product casing.

If you have had the item for more than 7 days and a manufacturing defect occurs, DO NOT SEND THE ITEM TO US.
You must make contact with us via our support page at www.7dayshop.com/support
We will advise you of the correct procedure for the repair of the make & model of the product you own.
If you wish to contact the manufacturer directly, please do so using the numbers overleaf.

If you have had the item for 7 days or less and it has a manufacturing defect, then you may send it back to us for a refund. We will refund your postage costs also. Please use Royal Mail Special Delivery to ensure safe delivery to us.

If the item needs a repair due to mis-use such as being mis-handled, dropped, knocked, water, grit, sand, moisture damaged etc., then please contact the manufacturer to arrange for a repair to be made at your expense.

If the item was purchased more than 1-year ago, then the warranty period is up, and you must contact the manufacturer directly - not us - to arrange for a repair to be made at your expense.

Contact information.

Apple - 0870 876 0753

Canon - 08705 143 723

Casio - 0208 452 7253

Fuji - 01234 217724

Konica Minolta - 0208 751 6121

Motorola - 0870 9010 555

Nikon - 0208 481 6875

Olympus - 00800 671 08300

Pentax - 01753 792 792

Samsung - 0208 391 0168 (Cameras) - 0870 242 0303 (Mobiles)

Sigma - 01707 329999

Sony - 0870 240 8060