7dayshop.com - Online Store

7dayshop.com - Terms and Conditions

Quick Reference - Click to view

1. Making a Purchase
2 Creating Your Account
2.B Ordering Terms and Conditions
3. Products descriptions and images
4. Postage and Dispatch Information
5. Missing Items/Returning Items
5.B Hardware Returns
6. Payment Options
7. Website Security and Data Protection
8. Support and Technical Problems
9. VAT

1. Making a Purchase
You can view our products in multiple ways...

• By 'Category' alone, or refine your search further within a category using the 'Manufacturer' and 'Sub-category' menus' and/or our keyword search.
• By simply using our quick search feature found on the left hand side of every page.
• Or just enter your search term into our keyword search and selecting the 'All categories' or 'Search Description' checkboxes.
• You can modify or delete items from your cart at any time - click on 'cart contents' located in the top red bar of our website.

When you have finished adding your required items to your online shopping cart, you will then need to visit the checkout to finalise your order.
Please make sure that ALL delivery details are 100% up to date, as we can not be held responsible for items which go missing in transit due to an error with your address.

You can view order status by logging in to your online account, and going to the 'my.history' page.
We endeavour to update the status of all orders as they progress through the system.

2. Creating Your Account
By registering with our website, you automatically agree to our Terms and Conditions and the following...

• By registering with the 7dayshop.com website you will automatically be added to our mailing list. We will at time to time (usually on a weekly basis) send out promotional emails of our current deals, new stock and other offers. We may also email on behalf of our sister company Snapmad.com.
To remove yourself from this please visit this link.

2.B Ordering Terms and Conditions
By checking the relevant box on our order confirmation page you automatically agree with the following...

• Children - 7dayshop.com does not sell products for purchase by children. We do
however sell children's products for purchase by adults. If you are under 18, you may use 7dayshop.com only with the involvement of your parent(s) or guardian(s).
• Incorrect addresses - 7dayshop.com will not be held responsible for missing items if you have made an error with your delivery address, we ask that you are sure to check this before confirming your order.
• Product pricing - We always offer the very best price possible, there are no further discounts that we are able to offer including for bulk quantities. In all cases, we reserve the right to cancel any order where a pricing error has been made.
• Product Availability - Due to high demands or discontinued stock, we reserve the right to cancel any items from your order at our own discretion.
• Please be aware we are unable to delay the dispatch date of any orders placed.
• Due to the way our website stock system is run, some items may appear to be in stock but due to high demand within the hour these figures can sometimes be incorrect and therefore your items will be placed onto back order and will be dispatched to you as soon as possible when fresh stocks have been received by us.

At this present time we are unable to take orders on credit from Schools, Councils, Government Bodies or any other organisation. We ask if you are unable to pay by Credit or Debit card that you use our Fax/Postal order service found here.

Please note: We, 7dayshop.com hold the right to cancel your order at any time for reasons which may or may not be disclosed.

3. Products descriptions and images

• Images of items offered for sale are for illustrative purposes only.
• To achieve the very best selling prices, some products are split from manufacturers packs or multi-packs, and therefore may not arrive boxed.
• All information given on our website is as accurate as possible but if you have any questions dont hesitate to contact our support team.
• We do not condone the use of our images or descriptions on any third party sites inclusive of ebay.

4. Postage and Dispatch Information
We currently supply the Bailiwick of Guernsey, Jersey, the UK & it's islands and Eire

• All UK Mainland deliveries are made using the Royal Mail 1st Class Delivery Service
• All items are usually delivered within 3-5 working days
• We only make one delivery charge for all orders where a postage charge is applicable (see below), including orders sent in one or more packages and orders with backordered items.

The normal delivery time from dispatch to your door is 4-6 working days (when using UK Priority Dispatch), but the delivery time can be up to 10 working days (2 weeks) from dispatch at Royal Mails peak times.
All dispatch and delivery times given are estimates, and we can give no guarantees on exact delivery times.

• All orders placed after 10:30am will not be processed until the following working day.
• Our normal working days are Monday to Friday, non inclusive of UK Bank Holidays.

Our Postage and Packaging Options are as follows:

UK NORMAL DISPATCH - included in price of product
• Average Dispatch Times: 1-3 working days
• Average Delivery Times from dispatch: 3-5 working days

UK PRIORITY DISPATCH - £4.95
• Average Dispatch Times: Same or next working day
• Average Delivery Times from dispatch: 3-5 working days
Please note: Our rapid dispatch service covers orders placed before 10:30am.

Orders placed after this time will be treated as an order placed the following day.
Orders placed on weekends may take until Tuesday to be dispatched.

This service does NOT mean your order will be received within 24/48 hours, it simply means your order will be given priority treatment.

EIRE DISPATCH - £5.95
• Average Dispatch Times: 1-3 working days
• Average Delivery Times from dispatch: 3-5 working days

WAREHOUSE COLLECTION - No Longer Available
As we are an internet based company and shortly due to move premises, we have decided that we will no longer be able to offer this service and therefore have stopped collections from 1 December 2009.

5. Missing Items/Returning Items
If your items are missing, faulty or not as described, the following will apply to you...

• You must notify us of any missing items within 14 days.*
• To arrange a claim for your missing items we have to allow a full 28 days from the date of despatch for the delivery of the goods (as required by the Royal Mail Postal Service), then we will be able to arrange to refund or resend the items as required.
• You must notify us of any 'wrongly received items' or 'unwanted items' within 7 days.
• All items carry a 1 year warranty unless otherwise stated.
• Some products may be required to be sent directly to the manufacturer for any faults after 14 days.
• If your item has been miss described and you wish to return it, you may do so but we must be notified within 7 days so that we can do this for you.
• We will however not accept returns on DRAM, CD/DVD Media or Film for incompatibility issues.
• We cover all return postage (up to First Class Royal Mail Postage) for 'Faulty' or 'miss described' items, but will not cover your return costs for unwanted items.

* However, during Royal Mail strike periods, we ask that you allow the full 14 days for delivery before contacting us as delivery times are beyond our control during these times.

5.B Hardware Returns
If your goods become faulty after delivery we strongly recommend that you contact the manufacturer directly for a warranty repair/replacement. This is often the most efficient way for your fault to be resolved.

Should you wish to return your item to 7dayshop.com the item must comply with the following:

If the fault with your item is found to be caused by one or more of the following: mishandling, home repairs, modification, cleaning, fall, shock, drop, fire, flood, water damage, thunderbolt, act of God, pollution, bad power supply, improper storage, leaking batteries, sand or mud etc entering the product casing, the item WILL NOT be covered under the warranty and you will be asked to pay a �15 handling charge before we return the item to you.

This applies to all items whether they are 1 day old or on the last day of the warranty.

6. Payment Options
Payment options and accepted card types...

• We accept the following card types for use on our website:

• We do not accept American Express cards at this time.
• We also accept cheque/postal orders on the following page found here.
• We will only deliver to the 'Card Registered' address.
• Should there be any issues regarding your payment we will contact you by email
• Goods will not be dispatched until payment has been made in full, backorders are only charged when they are ready to be dispatched.
• 7dayshop.com may request from you, proof of address at any time to help prevent fraud.

7. Website Security and Data Protection

• All information sent via our website is processed using a secure server with Thawte RC4 128-bit High Grade Encryption
• We will never distribute any of your information to third party sites, but included in our promotional email for the use of our sister company 'www.dlab7.com'.
• We do send out weekly promotional emails to our customer database, but should you wish to opt out from this, please click here.. We also ask that you please check you are removing the correct email address or you may carry on receiving emails!

8. Support and Technical Problems

• If you have a problem with your order you can always contact our support team, which can be found here.
• Please note we can only offer support for operating systems such as the following:

Microsoft Windows 2000/XP or above
Mac operating systems using OS 10.0 or above
Linux kernals based on 2.4 or above

9. VAT

• If the delivery address for your order is in the United Kingdom, all prices shown are FULLY INCLUSIVE of UK VAT where applicable and all goods are in FREE CIRCULATION within the EU. No further duties or taxes are payable upon receipt of your order.
• For all deliveries which are made outside of the UK, you may be asked to pay Sales Tax at the correct rate for your delivery country. This may be charged on top of the price paid to us, and is collected by your Post Office when your goods are delivered.
• We cannot discount any of our prices for whatever reason but would like you to note that all items in our catalogue with an intrinsic value of under �18 are exempt from any Sales Tax (VAT).

E & OE